Your customers can view their orders, instalments, and payment information by logging into the Zip Canada Customer Portal.
If they'd like to contact our Customer Support team, we suggest that they first check out our Customer Help Center, which answers the most commonly asked questions we receive. If they still have questions and would like to get in touch with us, they can do so by clicking this link to submit a help request or send an email to canada@care.zip.co
Our Customer Support team will respond as soon as possible.